Salesforce services

Platform Expertise for Every Stage of Delivery

From early discovery through ongoing operations, JAMPAD provides the technical, functional, and delivery capabilities needed to move Salesforce programs forward.

Core competency

End-to-End Implementation

Move from discovery to deployment with structured implementation, Government Cloud configuration, and trusted data.

  • Accelerate time to launch
  • Improve migration quality
  • Align delivery to mission outcomes

Salesforce Implementation

Structured delivery from discovery through adoption and post-launch support.

  • Discovery and requirements gathering
  • Business process analysis
  • Solution design
  • Government Cloud / Government Cloud Plus configuration
  • Configuration
  • Testing

Data and Analytics

Practical data services that improve migration quality, insight, and platform integrity.

  • Data migration
  • Data Loader
  • Workbench
  • Data cleansing
  • Deduplication
  • Reporting

Core competency

Salesforce Custom Development

Engineer secure Salesforce capabilities, digital experiences, and integrations around complex mission needs.

  • Automate complex workflows
  • Connect mission-critical systems
  • Deliver scalable user experiences

Salesforce Development

Purpose-built platform engineering for complex workflows, interfaces, and integrations.

  • Apex
  • Lightning Web Components
  • Visualforce support
  • SOQL and SOSL
  • Batch and asynchronous processing
  • Custom objects and data models

Experience Cloud

Secure, branded digital experiences for customers, partners, and constituents.

  • Customer and partner portals
  • Public-facing digital experiences
  • Branded communities
  • Secure user access
  • Self-service capabilities
  • Knowledge and case experiences

Core competency

Strategic CRM Administration

Combine disciplined platform stewardship with accountable project, product, and Agile delivery leadership.

  • Strengthen platform security
  • Improve delivery visibility
  • Keep teams aligned and productive

Salesforce Administration

Reliable platform stewardship that keeps users productive, data trusted, and access controlled.

  • User and access administration
  • Profiles, permission sets, roles, and sharing
  • Reports and dashboards
  • Record types and page layouts
  • Data quality and governance
  • Salesforce Flow automation

Project and Product Delivery

Technical and functional leadership that aligns delivery teams, stakeholders, and mission outcomes.

  • Salesforce project management
  • Product management
  • Business analysis
  • User stories
  • Acceptance criteria
  • Release planning

Core competency

Sustainment & Managed Support

Protect platform value through responsive support, continuous improvement, training, and knowledge transfer.

  • Reduce administrative burden
  • Protect platform reliability
  • Increase user adoption

Managed Salesforce Services

Ongoing support and continuous improvement that protects the value of your platform investment.

  • Ongoing administration
  • Enhancement backlogs
  • Production support
  • Release management
  • Platform health checks
  • Data management

Training and Adoption

Role-aware enablement that helps teams confidently adopt new processes and capabilities.

  • Administrator documentation
  • End-user training
  • User guides
  • Release communications
  • Adoption support
  • Knowledge transfer

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Need Delivery Capacity or Specialized Salesforce Expertise?

Discuss your implementation, enhancement, sustainment, or subcontracting requirements with JAMPAD.