Salesforce services

Platform Expertise for Every Stage of Delivery

From early discovery through ongoing operations, JAMPAD provides the technical, functional, and delivery capabilities needed to move Salesforce programs forward.

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Core competency

End-to-End Implementation

Move from discovery to deployment with structured implementation, Government Cloud configuration, and trusted data.

  • Accelerate time to launch
  • Improve migration quality
  • Align delivery to mission outcomes

Salesforce Implementation

Structured delivery from discovery through adoption and post-launch support.

  • Discovery and requirements gathering
  • Business process analysis
  • Solution design
  • Government Cloud / Government Cloud Plus configuration
  • Configuration
  • Testing

Data and Analytics

Practical data services that improve migration quality, insight, and platform integrity.

  • Data migration
  • Data Loader
  • Workbench
  • Data cleansing
  • Deduplication
  • Reporting
Next competencySalesforce Custom Development
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Core competency

Salesforce Custom Development

Engineer secure Salesforce capabilities, digital experiences, and integrations around complex mission needs.

  • Automate complex workflows
  • Connect mission-critical systems
  • Deliver scalable user experiences

Salesforce Development

Purpose-built platform engineering for complex workflows, interfaces, and integrations.

  • Apex
  • Lightning Web Components
  • Visualforce support
  • SOQL and SOSL
  • Batch and asynchronous processing
  • Custom objects and data models

Experience Cloud

Secure, branded digital experiences for customers, partners, and constituents.

  • Customer and partner portals
  • Public-facing digital experiences
  • Branded communities
  • Secure user access
  • Self-service capabilities
  • Knowledge and case experiences
Next competencyStrategic CRM Administration
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Core competency

Strategic CRM Administration

Combine disciplined platform stewardship with accountable project, product, and Agile delivery leadership.

  • Strengthen platform security
  • Improve delivery visibility
  • Keep teams aligned and productive

Salesforce Administration

Reliable platform stewardship that keeps users productive, data trusted, and access controlled.

  • User and access administration
  • Profiles, permission sets, roles, and sharing
  • Reports and dashboards
  • Record types and page layouts
  • Data quality and governance
  • Salesforce Flow automation

Project and Product Delivery

Technical and functional leadership that aligns delivery teams, stakeholders, and mission outcomes.

  • Salesforce project management
  • Product management
  • Business analysis
  • User stories
  • Acceptance criteria
  • Release planning
Next competencySustainment & Managed Support
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Core competency

Sustainment & Managed Support

Protect platform value through responsive support, continuous improvement, training, and knowledge transfer.

  • Reduce administrative burden
  • Protect platform reliability
  • Increase user adoption

Managed Salesforce Services

Ongoing support and continuous improvement that protects the value of your platform investment.

  • Ongoing administration
  • Enhancement backlogs
  • Production support
  • Release management
  • Platform health checks
  • Data management

Training and Adoption

Role-aware enablement that helps teams confidently adopt new processes and capabilities.

  • Administrator documentation
  • End-user training
  • User guides
  • Release communications
  • Adoption support
  • Knowledge transfer

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